FAQ

Help Center

Frequently asked questions

Everything you need to know about Anillo — shipping, ingredients, and how we make our products.

About Anillo

What is Anillo?

Anillo is a scent-led Korean beauty brand offering hair care, body care, and fragrance. Our products are made to turn your everyday shower into a moment of rest and self-care — captured in our motto, "Take a shower, wash off the day."

Where are Anillo products made?

All Anillo products are made in Korea. For US customers, orders ship domestically from our warehouse in California, so you get Korean-made products with fast local delivery.

Are Anillo products vegan and cruelty-free?

Yes. All Anillo products are vegan and cruelty-free. We never test on animals, and our formulas are made without animal-derived ingredients.

Is Anillo good for sensitive skin and scalp?

Anillo formulas are designed to be gentle and are made with clean, thoughtfully selected ingredients. If you have a specific sensitivity or allergy, we recommend reviewing the full ingredient list on each product page before use, and patch-testing a small area first.

Shipping & Delivery

Where does Anillo ship?

We currently ship within the United States. Orders are fulfilled and shipped domestically from California.

How much is shipping?

Shipping is free on all US orders over $45. For orders under $45, a flat shipping rate of $5.95 applies.

How long does delivery take?

Orders typically arrive within 3–5 business days after being processed, shipped from our US warehouse.

Returns & Orders

What is your return policy?

If you're not satisfied with your purchase, you may request a return within 30 days of delivery. Items should be unused and in their original packaging. To start a return, contact us and we'll guide you through the process. Certain items may not be eligible for hygiene reasons.

What payment methods do you accept?

We accept all major credit and debit cards, along with Shop Pay, Apple Pay, Google Pay, and other standard payment options at checkout.

How can I contact Anillo?

For any questions about your order or our products, visit our contact page. For wholesale or partnership inquiries, see our B2B inquiries page.